Last updated: 28 January 2026
These Terms of Service set out the basis on which Design & Narrative provides design, branding, logo, website and related creative services. We aim to be clear, fair and straightforward in how we work. By engaging us for services, paying an invoice, or otherwise instructing us to begin work, you agree to these Terms.
Design & Narrative refers to Daniel Tarrant trading as Design & Narrative (“we”, “us” or “our”). You (“the client”) are the individual or organisation engaging our services.
A project agreement is formed once you approve a proposal, confirm instructions in writing, or pay a deposit or invoice. These Terms apply to all projects unless we agree otherwise in writing. If a separate signed contract exists, that document will take priority where there is any conflict.
We work collaboratively and in good faith, and we expect the same in return. Clear communication, timely feedback and mutual respect are essential to a successful project.
Project fees, payment schedules and deliverables will be outlined in your proposal or agreed in writing before work begins. Unless stated otherwise, we require a deposit before commencing work, with the remaining balance payable at the final delivery or launch.
Invoices are payable within 30 days of issue. Late payments may result in work being paused, deliverables being withheld, or access being restricted until payment is received. We reserve the right to recover reasonable costs incurred in chasing overdue payments.
Payment of any invoice constitutes acceptance of these Terms.
Your proposal defines the scope of work, including deliverables, timelines and any included revision rounds. Requests outside this agreed scope, or significant changes to the original brief, may require additional fees and adjusted timelines. We will always discuss this with you before proceeding.
Project timelines are dependent on timely feedback and content provision from you. Delays in communication or approvals may result in revised delivery dates. We are not responsible for project delays where communication has been delayed.
All working files, concepts, sketches and unused ideas remain the property of Design & Narrative.
Once full payment has been received, you are granted a non‑exclusive, worldwide licence to use the final approved deliverables for the purposes agreed within the project. Ownership of intellectual property transfers only where explicitly stated in writing.
Should the client attempt to use/modify/alter/replicate or steal any of our ideas without making agreed final payment, we will take immediate legal counsel.
Editable source files, such as Figma or Webflow files, are included only where specified in the proposal and are released once full payment has been made.
These Terms of Service do not give you the rights or permission to use/modify/alter/replicate or borrow any of the previous ideas/concepts/sketches that are presented. All original preparation materials, sketches, visuals and unused ideas shown and considered will remain the property of Design & Narrative.
We are free to use these unused and previous ideas for future conceptual and client work. Where a previously unused idea/design retains a similar look and style to the finished logo, we shall repurpose and style so that the end design is sufficiently different as to not cause conflict.
Unless you notify us in writing before a project begins, we reserve the right to showcase completed work in our portfolio, website, presentations and marketing materials. This helps us grow our studio and continue doing good work.
You confirm that any content, imagery or materials you supply are owned by you or licensed for use. You agree to indemnify us against any claims arising from materials you provide.
You are responsible for reviewing work carefully and providing clear feedback at each stage. Approval of deliverables indicates acceptance of the work at that stage.
Fonts, plugins and third‑party assets may require separate licences. You are responsible for purchasing and maintaining any required licences unless otherwise agreed.
If a project is cancelled by you after work has commenced, all completed work up to that point remains payable and any deposits are non‑refundable.
If a project is paused for more than 30 days due to lack of communication or required materials, we reserve the right to close the project. Restarting work may require a new timeline or additional fees.
In the unlikely event that we need to cancel a project, we will refund any fees paid for work not yet completed.
We take care in delivering our services, but to the fullest extent permitted by law, our liability is limited to the total fees paid for the relevant project. We are not responsible for indirect or consequential losses, including loss of profits, data or business opportunity.
Websites, digital platforms and third‑party services may change over time. Ongoing maintenance, updates and support are not included unless agreed separately.
You are responsible for ensuring that any business names, brand names or trademarks are legally available for use. We do not conduct trademark searches or registrations unless expressly agreed in writing.
We are not liable for delays caused by events outside our reasonable control, including illness, technical failures or force majeure events.
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these Terms from time to time. The current version will always be available on our website, and continued engagement with our services constitutes acceptance of the updated Terms.
If you have any questions about these Terms, we are always happy to talk them through.